REQUEST RECEIVED

Your Repair Request Is In

We received your scheduling request. Our team will review your information and contact you shortly to confirm your repair date, rental or loaner availability, and drop-off details.

✓ REPAIR REQUEST RECEIVED

What Happens Next

01 • We Review Your Request

We’ll check repair capacity, transportation needs, and your insurance status.

02 • We Contact You to Confirm

We’ll confirm your repair date and collect anything else we need, including your claim number or insurance estimate.

03 • You Drop Off Your Vehicle

Once confirmed, we’ll coordinate the repair, insurance communication, and loaner if applicable.

Your repair date is not confirmed until you hear from our team.

Have your insurance estimate handy. We may ask you to text or email it when we confirm your repair.

Questions? Call or Text 210-201-HAIL